Facebook img


We operate about 12,500 miles of high pressure interstate natural gas transportation pipelines in the United States and another 6,000 miles in Canada, along with related storage, compression and metering facilities. If you observe any unusual or suspicious activity near our pipeline facilities or in the unlikely event an emergency occurs, please call us at any time using one of the numbers listed in this document.

Emergency Response Plans

An Emergency Response Plan is developed for each pipeline facility to contain, control and mitigate the various types of emergency conditions/situations that could occur at one of our facilities. For more information regarding ABC Pipelines emergency response plans and procedures, contact us at publicawareness@abcpipeline.com.

ABC Pipeline Questions and Answers

Answering your questions about ABC Pipeline and pipeline-safety training programs, CoRE, CoRE-EX, and Excavator.

Who should attend?

All emergency response personnel should attend. Your local pipeline and gas distribution operators want to meet you, the subject matter experts from the emergency response profession. Successful response to any incident is built from good relationships and effective training. Without you, we cannot have a successful response.

Why should I attend?

To develop or maintain relationships with your local pipeline and gas distribution operators. You will also be able to network with fellow first responders and operators in your area to pre-plan a coordinated response, as well as receive updated operator and emergency contact information.

How much does it cost to attend?

Paradigm training is free. Meals are also provided for each attendee at no cost. Please RSVP to ensure enough food and seating is available.

How can I RSVP?

You can follow the registration steps online at rsvp.pdigm.com, or you may contact Paradigm's RSVP team by telephone at 844-693-7788.

Are CEU's available?

Emergency response personnel may receive up to two Continuing Education Units (CEU) for attending a Paradigm training.

What is a WebCode, and do I need one?

A WebCode is used to simplify the registration and survey processes, however a WebCode is not mandatory to attend. You may use your email address and other information to complete your registration.

What is the role of the pipeline and gas distribution operators?

Representatives from your local pipeline and gas distribution companies are there to interact with attendees to ensure positive relationships, effective communication, and awareness of how to safely respond to a pipeline incident. Operators share updates about the types of pipeline systems and products in your area, contact information, and other crucial details regarding the transportation of energy in your communities.

What is the Coordinate Response Exercise (CoRE)?

The Coordinated Response Exercise® , commonly known as CoRE, is the most current approach to pre-planning an emergency response to a pipeline incident. Each program is adapted to a local incident scenario and organized into three blocks:

  • Initial Call and Assessment
  • On-Scene Response
  • Managing Media Communications
Each block addresses and recreates three crucial stages in effectively responding to a pipeline incident. CoRE encourages interaction between all attending agencies and their local pipeline and gas distribution operators.

What is the difference between CoRE and CoRE-EX?

The Coordinated Response Exercise® (CoRE) is designed to educate first responders and public officials in preparing for and responding to pipeline incidents. The Coordinated Response & Excavator Exercise® (CoRE-EX) teaches safe digging practices to excavators/contractors, while also educating first responders and public officials on how to safely respond to a pipeline incident.

These exercises bring together operators and responders to enhance pre-planning.

What is HSEEP?

HSEEP stands for Homeland Security Exercise and Evaluation Program. Utilizing guidelines outlined by the Department of Homeland Security, Paradigm adapted the program to pipeline safety and response training for emergency response personnel. Participating emergency response agencies meet a portion of their Emergency Management Performance Grant (EMPG) funding requirements, and individuals receive a Certificate of Completion. Up to two Continuing Education Units are also available following an HSEEP.

Are training sessions localized?

Each training utilizes a local pipeline scenario. This local product release is used to exchange resources and capabilities of everyone involved. Operators attend each program to share local knowledge that assists in pre-planning.

How many people from my company should attend?

All responders should attend. Please RSVP in advance of the program.

Who directs the meetings?

At the request of pipeline and gas distribution operators, Paradigm facilitates each program with a qualified team of former emergency response and industry professionals. Collectively, this team has nearly 400 years of emergency response experience. Learn more about our team here: CoRE Instructors.

What happens after the program?

Immediately following your program, you will receive a certificate of completion. Paradigm may also follow up with an email survey in which you can share your thoughts on the effectiveness of the program.

Who is Paradigm?

Paradigm provides public awareness and damage prevention compliance services to assist with the regulatory requirements of 49 CFR 192 and 195, as well as API RP 1162. We facilitate more than 1,000 pipeline safety meetings for emergency officials, excavators/contractors, and public officials each year. Investing time in a CoRE training is the best way to learn pipeline response.

  Contact Us       RSVP Here